International Shipping Policy

1. Direct Commitment & Packaging Quality

All items available on The Collector (rare vinyl records, vintage comic books, historic archives) belong to our exclusive inventory. There are no third-party sellers on our platform. Every single order is inspected, professionally packed, and dispatched directly by our team using specialized, heavy-duty protective packaging to guarantee that rare collectibles arrive in pristine condition.

2. Global Dispatch & Strategic Hub Routing

To ensure maximum security, swift customs clearance, and seamless transit across continents, your orders are shipped directly from our dedicated regional hubs:

• European & Western Orders: Dispatched from our administrative headquarters in Brussels and managed logistically through our gateway in Malaga, utilizing trusted European postal networks and premium express couriers.
• Afro-Eurasian & Regional Orders: Shipped directly from our international hub in Marrakech, utilizing secure, high-priority cargo solutions (including direct transit lines via Royal Air Maroc Cargo) to ensure reliable physical delivery to restricted trade sectors.

3. Customs, Duties, and Import Taxes

For all international cross-border shipments, the recipient (Buyer) is recognized as the importer of record and is responsible for any local customs duties, import VAT, or clearance fees applied by the destination country. The Collector ensures full compliance by attaching precise customs declarations (such as CN22/CN23 forms) to all packages to prevent unnecessary customs delays.

4. Full Tracking & Delivery Guarantee

Every package shipped by The Collector includes mandatory, high-tier end-to-end tracking. A tracking link will be sent to your email immediately upon dispatch. Because we handle our own stock, we take full responsibility for your shipment until it is officially marked as delivered by the carrier.